FAQs
Hardware
What is the size of the internal storage and can I record offline?
How long does the battery last?
What sampling rates does Explore offer?
What hardware signal filters are used in the Explore system?
How do the orientation sensors work?
Why is one of the accelerometer axes not at zero?
Is the Mentalab Explore amplifier DC coupled?
How does combining REF and GND into a single electrode work?
Which Bluetooth version does the Explore Pro system use?
Usage
What do all the LED colors mean on my Mentalab Explore amplifier?
How do I use the button to send commands to the amplifier?
How long does it take to fully charge the battery?
If I leave my amplifier plugged in and charging for weeks, will it damage the battery?
Is there a way to measure impedances?
My amplifier won’t turn on - it just flashes the pink LED and turns off! What should I do?
I think I’m having connection problems
My Explore amplifier is blinking blue, but I can’t connect it to my Windows system. What should I do?
Integration
How can I send a single trigger to several different, mobile recording devices?
Can more than one amplifier be used simultaneously with the same receiver?
Software
Will your amplifier work with my software?
Can data be streamed to online analysis platforms?
How do event triggers work? Can they be synchronized with other amplifiers?
How is recorded data stored?
Contact
Can’t find what you’re looking for? Please don’t hesitate to get in contact us directly at: support@mentalab.com