Explore Desktop Getting Started

Installation & Setup

Windows

  • Download the latest Explore Desktop version from GitHub (file ending with _windows.zip).

  • Unzip and run the installer—follow on-screen prompts.

  • The app will install into an Explore Desktop folder in your system.

  • Once installed, Explore Desktop will reside in the Explore Desktop folder in your installation directory.

  • On Windows, we recommend using Explore Desktop with the 100% scale. If you change the resolution, content can appear blurry or pixelated.

macOS (Intel & Apple Silicon)

  • Download the latest disk image from GitHub: _macOS_arm64.dmg or _macOS_apple_silicon.dmg

  • Double-click the .dmg file.

  • Read and accept the first party license.

  • In the window that now opens, drag and drop the ExploreDesktop app into the Applications folder.

  • If macOS rejects the .dmg, go to System Settings → Privacy & Security and click “Open Anyway” to allow the app.

  • Grant permissions for Bluetooth and Accessibility to ensure full functionality.

  • If you want to replace an older version of Explore Desktop, please remove it before installing the new version (simply delete ExploreDesktop from the Applications folder and the ExploreDesktop installation folder in your user folder). This will ensure that the new version is placed into Applications and picked up properly by the search and Launchpad.

  • If you downloaded an older version of Explore Desktop for Mac, you might have to explicitly allow your operating system to launch the installer. In this case you can follow these steps after double clicking the downloaded .run file: Troubleshoot macOs installation developer-could-not-be-verified

Launching

After installation:

  • Windows: Start from the Start Menu or installation directory.

  • macOS: Double-click the application in the Applications folder or use Spotlight search. Upon first launch, ensure Bluetooth and system permissions are granted for full feature access.

The status bar at the bottom of Explore Desktop contains:

  • The connection status of your Explore hardware

  • The firmware version of your Mentalab Explore amplifier

  • The battery level of your Mentalab Explore amplifier

  • The temperature of your Mentalab Explore amplifier

  • The Explore Desktop version